Kayla Christians

Doug Lacey's Basement Systems

Title: Customer Care Specialist - Production

Kayla Christians from Doug Lacey's Basement Systems

Kayla is our Production Coordinator here at Doug Lacey's Basement Systems. Coordinating the crews days are schedules is no easy task, but Kayla ensures all jobs get completed in a timely professional matter.

Kayla is also exceptional when it comes to customer service thanks to her time as a certified flight attendant. She helps by communicating with home owners each day from whether it entails booking their project installations or completeing follow-up call after the completion of the job. She would tell you the best part about working with Basement Systems is the wonderful team atmosphere that she gets to be a part of everyday at our family owned and operated company.

In her spare time she enjoys spending time with friends and family. Spending time outdoors camping or hanging out at the Bow River are also high on her list.

Customer Reviews
About Me
  • By Joanne P.
    Calgary, AB

    "Thank you for the book "DRY BASEMENT SCIENCE - What to Have Done ... and Why" by Lawrence Janesky .. so well written, lots of..."

    Customer Review

    By Joanne P.
    Calgary, AB

    Thank you for the book "DRY BASEMENT SCIENCE - What to Have Done ... and Why" by Lawrence Janesky .. so well written, lots of photos, comprehensive information on so many topics. A reference book I referred to time and time again these past few months and something I know I will review in the future.

  • By Roxanne
    Calgary, AB

    "Thank you for all your help. The process was smooth and without issue. The guys working at the house were pleasant and..."

    Customer Review

    By Roxanne
    Calgary, AB

    Thank you for all your help. The process was smooth and without issue. The guys working at the house were pleasant and professional. Kayla was efficient and effective. I would, happily, hire your team again.

  • By James R.
    Calgary, AB

    "Kayla was very informative and helpful in all my inquiries"

    Customer Review

    By James R.
    Calgary, AB

    Kayla was very informative and helpful in all my inquiries

  • By Dale F.
    Langdon, AB

    Customer Review

    By Dale F.
    Langdon, AB

  • By Heather B.
    Calgary, AB

    Customer Review

    By Heather B.
    Calgary, AB

  • By Sherry And Jason D.
    Red Deer, AB

    Customer Review

    By Sherry And Jason D.
    Red Deer, AB

Before and after photos from jobs I've worked on:
  • Crack in Foundation Wall Airdrie, AB
    Before
    Crack in Foundation Wall Airdrie, AB
    After

    Crack in Foundation Wall Airdrie, AB

    This homeowner in Airdrie, Alberta contacted us with saying "I have a hairline crack in my basement which leaks. I am wanting a free estimate on the cost of repair.". Cracks in foundation walls are common in homes throughout Alberta. Usually a side effect of the natural curing process of concrete. In search of the best solution to address their concerns, and protect their home investment, they contacted the experts at Doug Lacey's Basement Systems.

    A System Design Specialist was able assess the situation and provide the homeowners with a FREE, no obligation quote designed specific to address all of this homeowners concerns. The foundation crack was repaired by our Service Team utilizing a Polyurethane Resin injection, followed by reinforcing the crack with CarbonArmor®, a series of strips across the crack significantly improving the overall stability of the wall. This homeowner can now rest assured knowing the best solution for foundation crack repairs is in place by Doug Lacey's Basement Systems.

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our service area

We serve the following areas

Our Locations:

Doug Lacey's Basement Systems
5990 51st Street SE
Calgary, AB T2C4M9
1-587-333-7854
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