Job review from in T2K 2Y6, AB T2K2Y6 on 08/21/13

Overall Rating:

4.7  out of 5

I'm hoping to get a package about my system,warranty, check - ups and explanation about how the system works . Paul quickly explained the system (too much for me to grasp in a few minutes) and said that I would receive a package of information in the mail this week. I received a copy of the invoice (the correct one this time) - but no additional information. I would appreciate this information

Our Overall Service
Call Representative

I was very pleased to get an appointment promptly.

Our Office Staff

Trouble with the Accounting department. The invoice they sent out with the installation crew did not match the original - in fact was $600 more than what Ernie had quoted me. I can't understand why the original agreement invoice is not used. This process was very confusing. When accounting called me back, it took a long time to sort it out.

Sales Process

Ernie was great - straight forward and honest.

Our Installation Crew

Paul and his crew was excellent. They did a great job and cleaned everything up nicely.

The Cleanup Process

Very good !

What made you choose our company:

Research and recommendation from neighbour

Doug Lacey's Basement Systems

our service area

We serve the following areas

Our Locations:

Doug Lacey's Basement Systems
5990 51st Street SE
Calgary, AB T2C4M9
1-587-333-7854
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