Job review from in Lethbridge, AB T1K 2W5 on 10/29/18

Overall Rating:

5  out of 5

I had looked into your WaterGuard and sump pump at a Home and Garden Show so when our basement flooded in about 2002 I knew what I wanted and phoned before business hours while the rain was still pouring down and was able to schedule an appointment and get the system installed relatively quickly. It was a big job but we've never had any water issues since.

Our Overall Service

I've had BSC service the sump pump annually since you installed it as I want it done right

Call Representative

Phones to remind me my next service is due so I schedule it then. Later when she phones to remind me of my appt. she also tells me the cost.

Our Service Person

A back-up battery system had been recommended in the past but this year when Marc talked about the water level in the sump hole and a back-up battery's advantages I decided to go for it.

Our Service Person's Diagnosis

Marc had the materials in the truck so was able to install the batteries during his service call.

Our Service Work

Marc had the materials in the truck so was able to install the batteries during his service call.

The Cleanup Process

He thought out the best placement for the various parts so it looks tidy and makes good use of the space.

our service area

We serve the following areas

Our Locations:

Doug Lacey's Basement Systems
5711 80 Ave SE
Calgary, AB T2C 4S6
1-587-333-7854
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