Job review from in Irricana, AB T0m1B0 on 11/05/18

Overall Rating:

4.8  out of 5
Our Overall Service

The service has been amazing as there is not more I can say

Call Representative

Your team has been very responsive to any questions or concerns I might have had

Our Service Person

The installer you sent me does unbelievable work!! From finding a major crack that was missed by myself and the person quoting to explaining and what to watch. The service call was the same as he explained to me what happened as the pour on the basement was very poorly done which I had said. very happy with his work

Our Service Person's Diagnosis

The expertise the my service tech has in greatly appreciated as most companies are there just to fix something. He explained in full what had happen, showed other areas that had a similar issue and repaired that so we won't have any water issues

Our Service Work

Clean, Courteous and knowledgeable took maybe 5 minutes to do the repair and was on his way. I really appreciate all the phone calls I get from your company as he was 15 minutes early but he had called prior to ask if that would work which no one in this industry does. Coming from a fellow business owner who does treat his clients the same way this is a breathe of fresh air!!!

The Cleanup Process

There wasn't anything really to clean up. When the main fix was done they clean up was top notch using a special shop vac with a hepa filter so there was no dust after the grinding and drilling

our service area

We serve the following areas

Our Locations:

Doug Lacey's Basement Systems
5711 80 Ave SE
Calgary, AB T2C 4S6
1-587-333-7854
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