Job review from in BROOKS, AB T1R 0H9 on 05/17/12

Overall Rating:

4.3  out of 5

Overall I am happy with the work. I hope it was just a misunderstanding between myself and Chad on the total extent of the job.

Our Overall Service

There seemed to be some confusion between what Chad told me was going to happen and what actually happened.

Call Representative

Original contact was great.

Our Office Staff

Nothing bad to say.

Sales Process

Chad was very informative and has lots of knowledge. I felt his knowledge is genuine and helped made my decision very easy.

Our Installation Crew

He did a very good job, but when i told him what i was told he just said "I was only told to fill 3 cracks, thats it."

The Cleanup Process

For the most part the cleanup was satisfactory except for on my carpeted stairs. Plastic with cement powder was left.

Doug Lacey's Basement Systems

our service area

We serve the following areas

Our Locations:

Doug Lacey's Basement Systems
5990 51st Street SE
Calgary, AB T2C4M9