Testimonials for Doug Lacey's Basement Systems

With redundant pump and battery backup, I can always sleep easy knowing that Doug Lacey’s basement systems are on the job and protecting my home from water. They send Feiross every year, who not only remembers me, my home, and where we left the conversation at the last inspection, but he’s also a well spoken and interesting guy who I look forward to chatting with each year.

The pump had run all night, but was pumping water back to the house foundation due to the frozen ground & frozen pipe, so I was very concerned about water seeping into the basement. You were available to come out the same day I had the problem, to install above-ground pipes to direct the water away from the house. Upon checking the system, he determined that it was old (installed 8 years ago) & failing, & graciously made the time to replace the pump & add a back-up battery. That saved our basement from flooding I'm sure! Thanks for providing such timely, efficient and cheerful service!

Adrian was great! Very personable and comprehensive in the maintenance, explaining everything as he progressed! I was very happy with the results and will tell everyone about my experience! 

I Just had the annual check of our sump pump by Ryan. Very polite and courteous and he was done within an hour. Excellent service! Thank you!

Adrian was very polite and professional! I am please with my experience with him and will be sure to spread the news to my family and friends!

Very pleased with the installation. I now have a much better sump pump installation andf I am protected from power failures. Bruce G