Testimonials for Doug Lacey's Basement Systems

Found out about it online and heard from others who had experience with the company. I was tired of getting my basement done incomplete and paying people tons of money only to still have a continuously leaking basement. I had sleepless nights when it rained because i Knew my basement would be wet. Since work done by the basement systems, I have an absolutely dry basement. I keep checking the basement each time it rains and to my surprise it would still be dry. I have stopped checking regularly now and for the 1st time in a long time, I have peaceful sleeps. Thank you basement systems!!!

We just wanted to drop you a quick line to tell you we've lost count of how many times we have thanked you for coming down here to our acreage near Blackie and convincing us that putting in your system was the way to go. We were on the fence, but glad we took the plunge.Our sump has been going about every 15 minutes for the last month, and now every 20 minutes. Our water table is at levels not seen since the 60's according to the neighbours. We are just so happy to not be dealing with water in our basement...you have no idea!! Our neighbours have not been so lucky.Your company has been great to deal with and we have mentioned Basement Systems to a number of people.Anyway, just wanted to let you know how happy we are with our system.....THANKS!!!

Just wanted to let everyone know how please we are with the install that happened last week. Paul and his crew were so professional and hard working, staying positive when our foundation added days of crawlspace jackhammering - it was a challenging job and one I don't think I could have tolerated.They were tidy and conscientious, and so politely humoured my 3 year old daughters endless attempts to talk to them. Great guys!So thanks to them we have no water in the basement and a sump that goes every 20 minutes....how this house lasted 60 years without one is a mystery. Much appreciated!

Good evening,  Please kindly pass on our thanks and this commendation to Gord. He was extremely professional, punctual and overall a wonderful person to work with.  There is no doubt that Gord is an expert in his field. He was very knowledgeable and thorough during his inspection of our home. We received a lot of great advice from him and not once was made to feel pressured/spooked into purchasing any services. We really appreciate his honesty as it really helped ease all our worries. We will monitor our house as per Gord's recommendations and will reach out to Gord and Doug Lacey's Basement Systems for any future projects as we wholeheartedly trust your business. 

My husband and I were very pleased with the high quality and great service provided by you team on the repair of our garage concrete pad foundation. We realized the job would be challenging, as the front portion of the garage pad had experienced significant subsidence. The Polylevel technology worked great and the crack was sealed up nicely. We would not hesitate to recommend or use your company for any other foundation repair jobs that may arise. You will definitely be our first call.

The pump had run all night, but was pumping water back to the house foundation due to the frozen ground & frozen pipe, so I was very concerned about water seeping into the basement. Marc was available to come out the same day I had the problem, to install above-ground pipes to direct the water away from the house. Upon checking the system, he determined that it was old (installed 8 years ago) & failing, & graciously made the time to replace the pump & add a back-up battery. That saved our basement from flooding I'm sure! Thanks Marc, for providing such timely, efficient and cheerful service!

Together we raised just over $112,000.00 This wil be used for a new and much needed septic system. By joining us in our golf tournament, you have made a great impact on the Ranch, not only financially, but also in the advancement of the ministry of Circle Square Ranch. God is so good! Thank you so much and God bless you abundantly! Kevin and Cynthia Perry

July 17 2008 Repaired cracked foundation wall. Friendly and fast crew. Cleaned up their own mess. Very professional. Would recommend Basement Systems to others. Kyle and Angela T

We hired your company after some internet research and because of your Sales Rep. Excellent service! Your people were terrific!

We had a large crack in our basement's foundation that lead to a leak in our basement. Our basement was a mess and Gord was very willing to come to our home and look at the damages. He made a house call at our convenience and brought very informative information with him. Gord took the time to explain our options for repair. He was very thorough and used a PowerPoint presentation to explain how water seepage occurs and what a crack in a foundation look like as well as what our choices to repair our problem were. He came back to our home on a weekend to ensure things looked good for the employee from Basement Systems Calgary to complete his task. We were extremely satisfied with Gord's genuine concern and help. He is very personable and great to work with.

Very nice and a lot of fun. Would love to have them back.

Your company came highly recommended by an individual whose opinion I trust. Seriously - very pleased with the knowledge and expertise of James and Kent.

Very impressed with overall work! We've been living with this health issue for 6 years and now our minds can rest that the work was done properly and we have our home back.

I just wanted to touch base & let you know that we had Aric & Doug out here this morning to install the sump pump. We are exceptionally impressed on all levels with this project. The service provided to us this morning was absolutely top notch in all aspects. Service, respect, friendliness, cleanliness & all done within an extremely fast time frame. Thank you & please award credit as in our situation, credit is due to all of you. Aric was also able to do the measurement of the horizontal crack while he was down there & has applied this info to our account for you. Once you have a chance to look at it and come up with a quote for that job, could you please forward it to me? When we know exactly what we are looking at on a financial level, we then will see if maybe financing would be an option (with a full payoff at anytime option available) so that hvaing this repair done sooner, rather then later. Thanks again & please send our gratitude to Aric & Doug!! Looking forward to speaking with you again soon, Jen & Rob

To Whom It May Concern,  Basement Systems Calgary completed a large remediation project for us in the fall of 2018 that comprised of the installation of 69 push piers around our entire house and attached garage. The project was completed within a reasonable timeframe considering adverse weather conditions were encountered during a portion of the job.  Cyle and the installation crew were very polite and courteous throughout the job and worked very hard to complete the work on time and within a reasonable budget. Their experience and dedication to the job was evident throughout the process. We highly recommend Basement Systems Calgary for your foundation and basement needs.   Sincerely, Rick & Claudia Kyllo